Fbaiee Privacy Policy — How We Keep Your Information Safe

Fbaiee (referred to herein as "we", "us", or "the platform") is fully committed to respecting the privacy of our Bangladeshi users. This Privacy Policy explains how we collect, use, and protect your personal information.

By using the fbaiee website or mobile platform, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

This Privacy Policy is part of our Terms and Conditionsapplies in conjunction with. Reading both documents together gives you a complete picture of your relationship with fbaiee.

Fbaiee collects only the information that is necessary. Collecting excessive or irrelevant data goes against our policy. The types of information we collect are outlined below:

Fbaiee never stores your full payment card number or PIN. All financial information is held in encrypted form.

Fbaiee uses your information only for specific, legitimate purposes. There is always a clear reason before any data is used. Information collected on fbaiee is used for the following purposes:

• Account management: For registration, login verification, and keeping your account secure.
• Identity Verification (KYC): To verify age and identity in accordance with legal obligations.
• Transaction Processing: To manage deposits, withdrawals, and bonus payments.
• Customer Service: To address your complaints, questions, or issues.
• Security & Fraud Prevention: To detect unauthorized access and suspicious activity.
• Service Improvements: To analyze your usage and improve the platform.
• Legal obligations: To meet regulatory requirements and comply with applicable laws.
• Promotional Communications: To send you offers and updates with your consent (you can opt out at any time).

Fbaiee may share information with third parties in limited circumstances and under strict conditions. Your data is protected in every case.

• Payment Providers: Only the necessary data is shared with licensed payment gateways or mobile banking services for transaction processing.
• Identity Verification Service: Information may be shared with approved verification agencies to complete the KYC process.
• Security Partners: Technical data is shared with specialist agencies for fraud detection and prevention.
• Legal authorities: Information may be disclosed to authorities in response to a court order, government directive, or other legal obligation.
• Business Successors: In the event of a merger or acquisition involving fbaiee, the new ownership may have access to data, but this Privacy Policy will remain in effect.

All third-party partners are contractually bound to uphold fbaiee's privacy standards. They may not use your data for their own purposes.

Fbaiee uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored in your browser.

• Essential cookies: Essential for the platform's core functionality. Maintaining login sessions and security protections — disabling these will prevent the site from working properly.
• Functional cookies: Used to remember your preferences, language settings, and customizations.
• Analytics Cookies: Anonymous data is collected to understand which parts of the site are most frequently used.
• Security Cookies: Used to prevent fraud and unauthorized access.

You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some fbaiee features to not work properly.

Fbaiee employs industry-leading security technologies to keep your information safe. Our security infrastructure is as follows:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive data at rest is protected with AES-256 encryption.
• Two-Factor Authentication: fbaiee recommends enabling 2FA and provides the tools to do so.
• Real-Time Monitoring: Suspicious activity is detected and blocked in real time.
• Regular Security Audits: Third-party experts conduct regular audits of our security systems.
• Access controls: Only authorized personnel are permitted to access specific data.

Fbaiee retains your information only for as long as necessary. Once it is no longer needed, it is securely deleted or anonymized.

• While your account is active: All data is retained for as long as the account remains active.
• After account closure: Core data may be retained for up to 5 years in accordance with legal obligations.
• Transaction Records: Retained for the period required by financial regulatory authorities.
• Logs & Technical Data: Typically retained for 90 days to 1 year.
• Customer service conversations: May be retained for up to 2 years for troubleshooting and reference.

Fbaiee respects your right to control your personal data. You have the following rights:

Fbaiee strictly prohibits use by anyone under the age of 18. We have put dedicated measures in place to protect the privacy of minors.

• Fbaiee does not knowingly collect information from anyone under the age of 18.
• Age verification is mandatory as part of the KYC process.
• If we become aware that a minor's information has been collected, it is deleted immediately and the account is closed.
• If a parent or guardian has concerns, please contact our support team — we will act promptly.

Fbaiee may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through a notification on the platform.

• The "Last Updated" date is always shown at the top of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• We recommend visiting this page regularly for the latest updates.

If you have any questions or complaints about this Privacy Policy, or wish to exercise your rights, please contact us:

• Email: [email protected]
• Support: 24/7 Live Chat & Ticket System
• Response Time: Usually within 24–72 hours

Fbaiee takes all privacy-related concerns seriously and is committed to resolving them promptly.